- What is a cookie?
- Site performance cookies
- Anonymous analytics cookies
- Registration cookies
- The cookies we use
- Removing cookies
- Useful links
1. What is a cookie?
A cookie is a small text file that is stored by your browser (e.g. Internet Explorer or Safari) on your device (e.g. computer or phone). They enable websites to store user information such as preferences and settings. Cookies basically allow websites to remember users and their preferred settings for that particular site, enabling the site to respond accordingly.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.
3. Site performance cookies
Site performance cookies remember preferences set by the user for tools found on Pacific Direct websites, meaning you don't have to reset them on each visit, e.g. Video Player settings.
4. Anonymous analytics cookies
Anonymous analytics cookies can tell us whether or not you have visited the site before.
Every time a user visits our website, web analytics software provided by a third party generates a cookie.
Your browser will let us know if you have these cookies or not, if you do not we will generate new ones. This allows us to track individual unique users and how often they are visiting Pacific Direct websites.
These cookies cannot be used to identify individuals unless they are signed in to the Pacific Direct website. If the user is not signed in then the cookies are used for statistical purposes only. If you are signed in we will know the details supplied for this purpose such as username and email address.
5. Registration cookies
Registration cookies signal to us whether the user is signed in or not, once registered with Pacific Direct websites.
We use these cookies to determine which account you are signed in with and which services you are allowed access to. It also allows us to link comments and posts with the correct username.
As long as you have not selected 'keep me signed in' the cookies will be deleted when you logout, close your browser or shut down your computer.
6. The cookies we use
At End Of Session
System - Session state cookie
3rd party cookies
utma, utmb, utmc, utmz
Used for site statistics
7. Removing cookies
Cookie settings in Internet Explorer (http://support.microsoft.com/kb/196955)
Cookie settings in Firefox (http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies)
Cookie settings in Chrome (http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647)
Cookie settings in Safari web (http://support.apple.com/kb/PH5042) and iOS(http://support.apple.com/kb/HT1677)
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on browsers (as above), how to delete cookies from your computer and more general information. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of the Pacific Direct website.
Pacific Direct use a number of suppliers who also set cookies on our websites on our behalf in order to deliver the services that they are providing.
8. Useful links
For further information regarding cookies, you may find the following links of interest:
Microsoft Cookies guide (www.microsoft.com/info/cookies.mspx)
All About Cookies (http://www.allaboutcookies.org/)
For further legal information regarding privacy issues, you may find the following links on interest:
Data Protection Act 1998 (http://www.legislation.gov.uk/ukpga/1998/29/contents)
The Information Commissioner's Office (http://www.ico.gov.uk/)